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About JayInAlg
since
03-02-2007
JayInAlg
Diamond Problem Solver
17749
Posts
3847
Kudos
1069
Solutions
01-10-2021
05:33 PM
Comcast has a contract with the suppliers of content. Some permit use on TVGo while some do not. For use of Comcast streaming out of your home I recommend casting the content from the Xfinity Stream app on your smartphone to a chromecast device sucxh as a Google TV dongle.
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01-25-2020
01:44 AM
I have experienced the following:
1. Higher data usage than normal in the past month or two without a change in my own habits.
2. Data usage happening when I am not in the country (there is no one else that uses my connection.
Would like to ask the community what I can do to fix or what additional info might be needed to troubleshoot. I have changed wifi passwords, and selected a security option in my router to not allow new unrecognized devices to connect.
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01-10-2021
05:33 PM
Comcast has a contract with the suppliers of content. Some permit use on TVGo while some do not. For use of Comcast streaming out of your home I recommend casting the content from the Xfinity Stream app on your smartphone to a chromecast device sucxh as a Google TV dongle.
... View more
09-27-2016
11:21 PM
My app hasn't changed. I never got the Rio Olympics in 4K.
@MNtundraRET wrote: Well we just got back home today, 8/27/16, and found nothing new on Rio Olympics.
After checking through the posts we were promised the Men's Soccer Finals and Closing ceremonies in UHD. I guess we got the rest.
When will we see them?
There was a revision: 2016_08_26. It now has the 3 tiers labelled: Rio Olympics in HDR/ 4K, Rio Olympics in 4K, and 4K TV programs. Those of us with HDR sets can compare some of the same events in 4K (regular color) versus HDR to see the difference.
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09-27-2016
11:21 PM
My app hasn't changed. I never got the Rio Olympics in 4K.
@MNtundraRET wrote: Well we just got back home today, 8/27/16, and found nothing new on Rio Olympics.
After checking through the posts we were promised the Men's Soccer Finals and Closing ceremonies in UHD. I guess we got the rest.
When will we see them?
There was a revision: 2016_08_26. It now has the 3 tiers labelled: Rio Olympics in HDR/ 4K, Rio Olympics in 4K, and 4K TV programs. Those of us with HDR sets can compare some of the same events in 4K (regular color) versus HDR to see the difference.
... View more
08-07-2018
01:00 PM
I know how to swap the DVR, but how do I copy old purchased movies, owned by me, from my old DVR to the new one? This detail is not included in my setup instructions.
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12-30-2019
04:12 PM
1 Kudo
@tbill1 wrote:
To save yourself from a 4 minute restart, all you have to do is exit,exit,exit 0500 which resets the remote, then do the exit 3 times and 0030
for whatever reason, at random, after a firmware update, the remote's information is NOT loaded upon first restart. 2nd restart everything is fine. this has been reported by me many times to comcast.
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12-30-2019
04:12 PM
1 Kudo
@tbill1 wrote:
To save yourself from a 4 minute restart, all you have to do is exit,exit,exit 0500 which resets the remote, then do the exit 3 times and 0030
for whatever reason, at random, after a firmware update, the remote's information is NOT loaded upon first restart. 2nd restart everything is fine. this has been reported by me many times to comcast.
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03-30-2016
02:31 PM
Hey martykilroy ,
I emailed you a copy of the channel lineup, so you can go over the different cable tiers available . Please let me know if you would like to make a changes to your cable package. What exactly is going on with your DVR?
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03-25-2016
01:36 AM
Ridiculous. No service in the evenings, starting at 7:30 pm. Now when the technicians come, they start re-doing what the first technicians have done. TV is pixelating and my neighbors have no service at all with their phone, Internet or cable. Today a supervisor actually lied to me in his voicemail, saying he'd replaced the tap and main cable. Does he really think we are so stupid as to not know what that kind of work entails, i.e., an entire construction crew? Needless to say, there were no construction crews with him when he came. I am so fed up with this non-service, I am ready to file suit in small claims court.
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05-09-2017
09:13 AM
2 Kudos
YES is a regional sports network, and is only authorized to carry its flagship programming, New York Yankees baseball and Brooklyn Nets baseball, in certain territories. These territories do not include the state of Massachusetts, which belongs to the Boston Red Sox and Boston Celtics.
Even if the network were carried, all Yankees and Nets programming would be blacked out.
In order to receive this programming through Comcast or any other provider in the Boston area, you will need to subscribe to MLB Extra Innings or NBA League Pass. Note that telecasts against the Red Sox and Celtics would be blacked out, requiring you to watch those with the Boston announcers on NESN and Comcast SportsNet New England, respectively.
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05-09-2017
09:13 AM
2 Kudos
YES is a regional sports network, and is only authorized to carry its flagship programming, New York Yankees baseball and Brooklyn Nets baseball, in certain territories. These territories do not include the state of Massachusetts, which belongs to the Boston Red Sox and Boston Celtics.
Even if the network were carried, all Yankees and Nets programming would be blacked out.
In order to receive this programming through Comcast or any other provider in the Boston area, you will need to subscribe to MLB Extra Innings or NBA League Pass. Note that telecasts against the Red Sox and Celtics would be blacked out, requiring you to watch those with the Boston announcers on NESN and Comcast SportsNet New England, respectively.
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02-08-2016
08:06 PM
thank for help- it was the format button on front of box. cycles thru all the resolutions. Im sure all thnx to toddlers running around house
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10-27-2016
04:57 PM
@kguarnieri wrote: Is there any way to change the font size on the guide ? Causing alot of eye strain to read small font...... See if this helps: https://customer.xfinity.com/help-and-support/cable-tv/x1-font-size-of-the-on-screen-guide/
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07-28-2018
02:13 PM
Comcast took a away CMT from my current package but they sure didn’t reduce the cost.
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07-28-2018
02:13 PM
Comcast took a away CMT from my current package but they sure didn’t reduce the cost.
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07-28-2018
02:13 PM
Comcast took a away CMT from my current package but they sure didn’t reduce the cost.
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11-27-2015
01:55 PM
John3758 -
In order to add any subscription package on your account, you would click on the Shop link and enter your zip code.
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09-19-2018
09:45 PM
2 Kudos
4 year old thread closed
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