About reasd

reasd · ‎02-06-2016

@LP1002 wrote: I don't want the new Xfinity home page. How do I get the old one back???? Hello, You cant.

reasd · ‎02-06-2016

@toolmker wrote: How can I get my old xfinity page back. Everyone trys to "improve" by making it flashy and trying to give me what you think I want to see, insteed of alowing me to pick what I want to read. How is this better? Hello, Many of the customers dont like it. They are not going to change it back to the old version. Dont waste your time in making any comments on how to improve it because they wont if they do it will take a long time to get it fixed. Many customers have made comments awhile ago on improving the forum site and only a few things were improve.

reasd · ‎02-03-2016

@3more wrote: COMCAST CHANGED MY LOGIN PAGE I AM NOT HAPPY WITH COMCAST CHANGING IT AT LEASTE HAVE THE CUSTOMER DECIDE NOT COMCAST VERY SIMPLE HERE CHANGE IT BACK OR I WILL NOT BE WITH COMCAST ANY LONGER IF I HAVE TO RELEARN HOW TO ACCESS I WILL LEARN IT WITH ANOTHER PROVIDER KEN Hello, They wont change it back and lots of customers dont like it. Your better of using another webpage site.

reasd · ‎12-09-2015

@mlh54880 wrote: I want my old homepage back. Xfinity through Comcast Hello, You can not.

reasd · ‎10-03-2013

@ComcastPri wrote: At this time, the Xfinity Home mobile app is supported on iOS & Android only. We will be exploring support for additional platforms, including Windows mobile, in the future. Hello, I have heard this canned reply many times already can you at least say some different.

reasd · ‎08-07-2013

Hello, Have you tried power cycle your device?

reasd · ‎06-19-2013

Your Internet Provider is not configured for Super HD yet." California here. This is the message that I get. I want it too!!

reasd · ‎05-23-2013

Hello, See the following link: http://customer.comcast.com/help-and-support/home-security/download-xfinity-home-security-iphone-app/

reasd · ‎03-23-2013

Hello, http://forums.comcast.com/t5/E-Mail-and-Xfinity-Connect-Help/Can-t-open-Email/td-p/1578483

reasd · ‎03-22-2013

Hello, You can not turn off the text message feature.

reasd · ‎02-01-2013

Hello, Because you have been upgraded to multiple channel bonding.

reasd · ‎01-23-2013

Hello, You can use any router you like,

reasd · ‎11-15-2012

Hello, 1. Try lifting the phone of the base stand. 2. Try removing the cable from the back of the base stand.

reasd · ‎10-26-2012

Hello, http://sitesearch.comcast.com/?q=remote+control+tv+codes&cat=ccentral

reasd · ‎10-13-2012

Hello, See if this link will help you out. http://sitesearch.comcast.com/?q=remote+control+problems&cat=ccentral

reasd · ‎07-23-2012

Hello, You cant. The box for the tv is separate from the modem which is for your internet/phone service.

reasd · ‎07-17-2012

Hello, If this has been going on for two to three weeks why have you not called 1-800 comcast and setup a tech vist.

reasd · ‎07-13-2012

Hello, When I had this problem it is a network issue. What I did was called comast and they had to contact the individual network and they got it fixed within 24-48 hrs.

reasd · ‎07-02-2012

@mkrausnick wrote: For those who might have come to this thread looking for a solution the issue of connecting on a Blackberry via the XFinity app, upgrading the app to the most recent version fixed that problem. For what it's worth, all my login problems are happening on my BB, using the browser to connect via Verizon's network. I can log in on the BB using the browser when at home (no point in doing that, but I did it as a test) and I have no problem logging in using either Outlook or IE on my laptop either wired or wirelessly (two different routers). Hello, There has been no new version for the bold 9900 os 7.0 or 7.1 for over all most a year now. What update version are you talking about.

reasd · ‎06-17-2012

Hello, That means the server is down Open Task Manager > Processes tab. See if one or more instances of OUTLOOK.EXE are running. Also check the Outlook settings to be sure it is not checking for mail more often than every 5 minutes. .

reasd · ‎06-09-2012

hello, This is a customer to customer help forum. It is best you call comcast and ask them.

reasd · ‎06-06-2012

Hello, There was an outage last week. Try unpluging your box to reset it and then give it some time and try again.

reasd · ‎05-30-2012

Hello, 1. Has it ever worked before? 2. Do you have xfinity/comcast triple play? 3. Do you have a motorola or pace set top box? 4. What have you tried to fiix the problem? 5. Have you reset your set top box? 6. Have you called comcast/xfinity and if so what have they done or told you to do? 7. Have you done a search in the forum and read other post where customers had problems and found any solutions.that are similar to yours.

reasd · ‎05-27-2012

Hello, Why dont you call 1-800 comcast or 1-800 xfinity and ask them you pay them ask them to fix it.

reasd · ‎05-27-2012

Hello, 1. Has it ever been working before? 2. Do you have the xfinity triple play? 3. Do you have a pace of motorola set top box? If yes to all the above then you should call 1-800 xfinity or 1-800 comcast and ask them to check if the have the correct ucid code on your account.

reasd · ‎05-06-2012

Hello, The info you provided is very vague and many ways to do this but basically what you have to do is setup a email filter.

reasd · ‎05-06-2012

Hello, If you just have only your primary account and no others then you will have to call 1-800 comcast or 1-800 xfinity.

reasd · ‎05-02-2012

Hello, Have you called comcast to check that your universal caller id code on your account is activated?

reasd · ‎04-27-2012

Hello, The information you provide is very vague. In order for people to help you can you please provide us some more info.

reasd · ‎04-23-2012

Hello, Here is how my friend has it setup and it works for him. You need to go into the Comcast router and configure the DMZ. As I recall, the Comcast router's range is 10.0.1.x for their business service. I just did this, I configure the DMZ for 10.0.1.2, then configured the connected router's WAN setting for a static IP address and pointed it to 10.0.1.2 for the IP address and 10.0.1.1 for the Default Gateway and DNS server addresses. You can try also some free remote services which will allow you to access your home network remotely which I tired and work fairly well and not difficult to set up.

reasd · ‎04-16-2012

Hello, If those are only your needs then here are my chooses but everybody has there own preference what might be good for me might not be good for you. For netgear I like the WNDR3400,3700 and 4500 and the linksys E3200 which we use a lot at work. Never had any problems. Prices may vary a lot so it is best you shop around.

reasd · ‎04-16-2012

Hello, Many customers using that gateway are having similar issues with poor wifi signal reception. This is what my recommendation to do. I would call 1 800 363 2416 and get the built in router placed in bridge mode. Once the gateway is in bridge mode it will act like a simple modem. Then you can connect and use a wifi router of your own.

reasd · ‎04-09-2012

@ComcastJordan wrote: reasd, It's probable that the password on your bold does not match your comcast.net password. Please ensure the two are in sync. Hello, My bold 9900 username and password does match my comcast.net password. No problem with login to my emails on my computer.

reasd · ‎04-09-2012

delete

reasd · ‎04-09-2012

Hello, Its April 9 around 11:10 am and I am still unable to login to the forum.comcast.com with my bold 9900. I receive the same error as always usename and password does not match. I have reset the password as suggested and still no luck. Thanks

reasd · ‎04-08-2012

Hello, It is april 8 11:50 am pst am still unable to login to the forums.comcast.com with my bold 9900. Any change some one will let us now when we will see it working again.

reasd · ‎04-07-2012

Hello, Well it is 3:00 pm pst and with my bold 9900 I am still unable to sign in to the forum.comcast.com I am still getting username and password don't match. I have tried reset password but still no go.

reasd · ‎03-26-2012

Hello, 1) What os and how much memory? 2) What add-ons (and/or plugins) do you have installed? 3) Do you have any virus (and/or) firewall software running? Which and which versions? 4) Do you have any toolbars installed? Which and which versions? 5) Are you using xfinity lite or full? 6) What server are you on? 7) Have you tried clearing your browser cache and temp files? 8) Have you tried a different browser?

reasd · ‎12-05-2011

Hello, First have you tried using a comcast remote and let it try to scan for the code? I did a little research on the web and found out that tcl is the creative life. You might want to try to give them a call 877-300-8837.

reasd · ‎11-29-2011

Hello, Try letting the remote scan for the code.

reasd · ‎11-15-2011

@zdunk31 wrote: Need the incoming and outgoing mail settings for my HTC EVO. Hello, Try these settings: Comcast's email servers are POP3, the server name is mail.comcast.net. You can use port 110 for plaintext email, or 995 with SSL for encrypted email (recommended). For sending mail, the server smtp.comcast.net. You can use port 25, 465, or 587. With 587, you must have authentication, and I would recommend TLS (may be referred to simply as SSL as with many clients).

reasd · ‎11-11-2011

@PrasannaSK wrote: Hi I was trying to get the closed captioning on from my cable box (RNG110) - in vain. I went into the user settings in cable box by pressing "MENU" and switched "ON" the CC. But - still no CC on my TV. I have a Samsung 43" plasma. When I press CC button on my TV remote - it still says "not available". Is there something I am missing?? Thanks. Hello, See the link below to see if this will help http://customer.comcast.com/Pages/HelpNFC.aspx?id=article-turning-closed-captioning-on-or-off

reasd · ‎11-05-2011

@latichever wrote: I have a Sansui lcd tv/dvd combo. I have the remote with the red OK button. I've tried every 5-digit code listed for Sansui (as well as for Orion, which manufactures Sansui), and the code search--during which I pressed the channel + key a couple of hundred times. No success. A minor annoyance to have to use 2 remotes. Any ideas? Thanks. Hello, Try this link http://www.urcsupport.com/

reasd · ‎10-25-2011

Hello, I would try this first unplug the tv and the set top box for a couple of minutes. I would turn the tv on and then be sure your tv is set to the default channel (my area is channel 3). After waiting a couple of minutes if you don't see anything try calling comcast again and have them send another signal. You can also try the component cables because sometimes the hdmi cables can be troublesome. If that does not help then you might need to call comcast and have a tech come out.

reasd · ‎10-25-2011

@Sara_Carroll wrote: We recently got an HD Cable box to watch tv in HD, but I can’t seem to get it to work. When I plug in the HD cable box to the TV with an HDMI cord, the screen is black. There is no picture, not even the program guide (there is sound b/c I have an optical). Right now, I have the cable box plugged in using a 3-prong, but I would really like to get the HD cable working with the HDMI cord, because I’m paying extra money for the HD box. Here are the things I have tried to troubleshoot: I thought the problem may have been with the cable box, so I returned it and got a new one. This did not solve the problem. I thought the problem was with my T.V. I checked the HMDI ports using a different device (Blueray Player). They worked fine. I thought the problem was with the HDMI cord. I tried a different cord and this did not solve the problem. I thought maybe my TV wasn’t an HD TV after all (I have a Sharp LCD, 32 inch). But I pressed menu after turning off the box to get to that weird menu screen, and 1080i and the other HD numbers are checked. I thought maybe my TV needed its firmware updated. I updated it from the Sharp website; this did not help the problem. This is strange, because I know the cable box is working (I can hear it), and I know the TV is compatible to HD TV (b/c I checked the menu and the Blueray works). Why isn’t the picture coming up? What am I doing wrong here? Hello, It sounds like the box is not activated. You will have to call comcast 1-800 comcast and provide them with the serial numbers etc. from the back of the box.

reasd · ‎07-13-2011

Hello, Instead of waisting your time waiting for a answer to your simple question all you had to do is go to the arrisi website and pull up the user manual and read about it yourself.