Thank You for the Assistance Offering. Sorry - I don't see the private message option. Anyways - I have resolved my issue!! I actually used this forum to find the answers like the last few times I had issues. In this case - I was a little on the Edge. I was wrong. It appears it was within my own home. When I call Comcast, the last thing I want to hear after 5 minutes - we need to schedule a Tech to your house. I really Feel for these front line troubleshooting folks on the Phone. They really should be able to At least Open a Ticket on the issue and send it to the Comcast NOC without a Tech to site. They should also be a little more equipt with a few more Tools and troubleshooting scripts to help the Enduser. Such as: Info I found on this Forum. Anyways: I powered down my Main X1 box for over an hour. I was hoping it would trigger a different reboot with maybe an upload to reSync my boxes. It was also very warm, so I was wondering if it was overheating. I will watch it at this point. There was No Errors indicating Overheating. I also replaced one of my two Splitters. One was 3.5dbs - one was 7dbs. I replaced the 7db splitter to match the other at 3.5dbs which was just a guess on my part. I do keep a small inventory of splitters. After the Main X1 reboot - all came back up and looked good again. This forum has most of answers and has save me a few times now! - without a Tech to site. Again -- Comcast needs to Equipt their people on the front Line. Or at least offer a 2nd level Tech.
Thank You!!! Thanks Ken for stepping up to my issue!! Jeff
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It is amazing!! This is exactly what is Happening to me on both my X1 boxes. Only happening to Fox News. One Channel out of 900 channels. Yes, just one Channel. The FoxNews Channel. Called and of course - need a Tech to home to fix. Not happy. You do have to Wonder!!!
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