This is absolutely ridiculous. I didn't even see the notice in my bill. Today tried to access the various Turner channels. According to "My Account" we still have TCM. So I reset the boxes... still no TCM.. so I called and spoke with "Jeremiah".. (with English as a second language... so probably a foreign call center). He was nice, but unable to do anything other than offer me the Sports Entertainment Package for $5 instead of $10.. which we declined.
We are seriously reconsidering our Comcast/Xfinity cable subscription. This is NOT what we signed up for for 24 months. Whether we stay with them for internet and/or phones is something we also need to consider.
We've been customers since at least 1987 (actually longer since we started cable service with them when they were TCI, which was acquired by ATT, which then turned into Comcast/Xfinity) years before then.
We are VERY UNHAPPY (possible former) CUSTOMERS.
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