I am a chicken...that is afraid to mess with my IP address. My problem is only when sending an email on my cell phone using the mobile xfinity app, and the emails will get this error, and will go to my OUTBOX, not my drafts as it tells me. But if I go to my outbox, and resend the FAILED email, it will then work. I don't get this problem all the time..but in clumps..some days it is just fine. But I guess I'd rather go to my Outbox and resend vs mucking around with my IP..but it is driving me CRAZY. I just wish Comcast would address and fix the issue.
@DBDB wrote: Altho I AM a real IT person, this odd problem has been confounding me for weeks. And I never relish the idea of calling Comcast. But your post gave me an idea and Voila it is now solved, thank you! I was using a VPN which among other things CHANGES my ip address. When I changed its location, problem solved. Thx so much for the idea.
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I see this issue on thgis forum, but I don't see a possitive answer or solution. A few months ago I started having xfinity box, when looking at a saved program on the DVR freeze, and then the remote has no impact on the TV. I have to reboot the box, or refresh. Before this started to happen, a Comcast Tech came to investigate my signals, as they saw at Comcast I may have some loose connections. I never noticed a problem. They saw a potential problem, on their big Comcast Computer at the office...So he came, and checked every connection, and changed some under the house. Thigs were ok, and then..this freezing issue happened a couple of times. Not enough for me to think it would continue. Well it is happening more and more. So, I know my connections are 'good' now..as he made them 'good'. So..what should I do? If I call them, they'll send someone out, and it will cost me money. Looking at all the problems on the internet, it seems to be happening to lots of people..more and more, and it seems their talking with the techs on phone, is not helping them.SoI almost hate to call, and get stick in this vortex. They must know there is an ISSUE for many of us. Is there a KNOWN solution?
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