Ok, so COMCAST, you say this will be fixed.....when might that happen? There are several customers here who are upset that it has stopped working for approximately 2 weeks and find that customer service agents don't even seem to know what Playlist is. You answered that it was going to be fixed......when???????
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I have a huge problem with some of the lost conveniences and lame settings for the X-1. 1) why can't I just input the channel I want to go to and have it auto-tune to that channel like the old way? 2) first, I can't believe that when you go into On Demand and want to look at the different categories of movies/tv shows that are on, they don't show up alphabetically, but "By Default" is shown and By Default seems to mean that in categories that can contain hundreds of shows, they are scattered in no logical way (X-Files might show up in the middle of the first row and Back to the Future might show up 3/4 of the way down the list). I then found that by using the A button, I can sort the categories by alphabet if I want to - yea!! Well, after I did that with ALL the categories on all 3 tv's and was so tired of doing it, but pleased that I wouldn't have to wander through a totally illogical list of shows anymore because now they'd all be alphabetical --- I then turned the tv's on the next day (after powering off the night before when I'd finished doing all that) ONLY TO FIND THAT THEY'D ALL GONE BACK TO THE 'BY DEFAULT' sorting and all were all scattered around again in no logical order!!! What lame ignat was not realizing that in categories where there are 100, 200, 300, 400, etc., shows to go through - the best DEFAULT should be alphabetical to start with and not all scattered around! Somebody needs to fix that - at least make it where if it's changed to sorting alphabetically, it doesn't change back after power off!!!! Dumb idea!!! 3) I've got enough clocks in my house - I'd rather be able to look at the cable box and see what channel I'm on (like the old boxes had the option to do) rather than have to pick up the remote and hit the button so that I can see or confirm what channel I'm on. Better yet - it should be an option in the Tools section and Preferences that all On Demand Categories should be shown as Alphabetical, so that you only have to hit that option 1 time and all categories show up that way. That's the way they always were on the old box/guide - somebody knew on that box/guide to start with them alphabetical - no reason they can't do the same here.
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