About marymarvin

Hello @staryumaniac, We have looked into the issue and resolved it. Can you set a new recording from this channel and verify that you see the correct content? Thank you! ... View more

Hello @marymarvin,   It is possible that specific content you are trying to view is part of a premium package. When you attempt to watch The Walking Dead, is it asking you to subscribe to AMC+? ... View more

I just went to the my account page, selected tv and am getting a "we're having trouble finding a signal" message. Even though the tv is working fine, this could be part of the issue. Will reboot the X1 and see what happens.  ... View more

Thank you for taking the time to reach out to us here! We appreciate your feedback regarding the remote. You are more than welcome to go to a store to get a different remote. However, if it's too far of a drive for you, we're more than happy to get one sent out! Feel free to send us a PM with your first and last name to get started.  To send a Private Message, please click our name “Comcast_Support” and click “Send a message.” ... View more