Thanks for the informative response, JayInAlg. Those do look like the most likely boxes. I guess here in Chicago they are indeed starting to shift to mpeg4. Oh well. I guess I'll give in and swap out 3 boxes.
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I received this confusing letter as well. I called in and I was told my multiple support people that not upgrading my motorola DVRs and Motorola HD boxes would not result in my losing any channels from my premier package. Further, I was told that the only upgraded dvr boxes available to me would be X1 boxes. I am not interested in X1. So, this really seems to me a way to scare people into "upgrading" to the X1 system. Again, no one at Xfinity was aware of any available upgrade from my 3416 Motorola DVRs (apart from the X1 system). This letter came from sales. If anyone from Xfinity can tell me of any upgrade from the Motorola 3416 apart from the X1 system, I would be interested to hear. The letter implies you may lose some HD channels. Customer support said that would not happen. That you will continue to receive the channels you pay for. Further, in my opinion, if this was a serious required conversion of boxes, it certainly wouldn't be done over a 6 week period. It would take many months, if not a few years to complete this kind of change. Imagine how many of these boxes are out there. One other thing: I went to 1995 and was told my 3416s needed to be upgraded. No word of what kind of box they were proposing to send out or anything. If you go to the website, all they talk about is X1. I'm not the kind of person who just authorizes the sending to me of new boxes without some promise of what they are. Are they going to send people X1 boxes. Some other kind of non-X1 dvr. If so, just tell us what we need in a letter and we could just go to a Comcast center and swap out a box. For what we pay, if our box is obsolete, they should let us schedule free swap outs where a service technician comes out and replaces the obsolete boxes with new ones. Let the technician horse around with activating new boxes.
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