Thanks for your help. For those with the same issue, here is the fix.
I added the technology package to my account. I waited a few hours. I needed to then delete the stream app and reinstall. I now have access to the HD channels and my screen picture is no longer "boxed in". On the samsung, I was also able to add filer to only show me the HD channels in the guide.
Hope this helps someone with the same issue.
that is the HD technology option. without it, no HD available.
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