About eedoxies

eedoxies · ‎02-19-2019

Has the other thread on this exact topic which was started last April and had hundreds of posts been removed? Perhaps it has just been removed from my view since I pointed out the "updates" were repetitive and condescending. Of course, those individual posts were removed. Interesting, we wouldn't want prospective customres to know about the year long issue with no solution. Provide what you are advertising and charging for and postive feedback will come.

eedoxies · ‎02-18-2019

The information we need for the investigation cannot be provided publicly, it contains private information. It's a complicated issue and I can't provide any further updates at this point. If you have any further questions - please feel free to reach me directly. ******************************************************************************* There has NEVER been an update given, just the request for information and <Edited> thanks for your patience line. <Edited>

eedoxies · ‎01-08-2019

Don't be surprised if your last post disappears, gderf. I said essentially exactly the same thing some weeks ago and my post was removed. Unbelievable, Comcast.

eedoxies · ‎01-07-2019

You are correct. I was thinking gaining traction might result in a solution faster, but realize that may not be the case at all.

eedoxies · ‎01-07-2019

SO GLAD this longstanding issue is gaining more traction on this forum. Pseudo concern/confusion on part of employees is unacceptable.

eedoxies · ‎11-30-2018

Why has this issue not been corrected - how many months does it take? <Edited> I was ready to make the switch from Verizon in order to save money, but there is no way I would even consider without assurance this problem has been resolved. <Edited>

eedoxies · ‎01-20-2018

For those of us who live in an area where Comcast s the only opportunity for decent internet service ( and that service is spotty at best), how great would it be if Xfinity mobile was a real option. Most people already with Comcast and looking to save money on their cellular bill are going to look at Xfinity mobile. It only takes a little research here and lots of other places to see what a mess this is. The slower speeds I could maybe live with by keeping in mind that you get what you pay for. The issue that is a dealbreaker for me is the number of fraud complaints whereby phones are ordered without account owner's knowledge and permission. Comcast's answer to this obvious hacking is for customer to fill out fraud report with all of their identifying information. <Edited>

About eedoxies

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