Thanks for escalating this Rustyben. Hi dan999999. Thank you for visiting and posting on our Forum. I can assist with researching the status of the pending cable drop fix ticket, or submit one if needed. Please send me a private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.
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