@ CCCarole: “04-06-201212:09 PM Comcast is aware of these issues. The Help Forums Administrator is aware as well. We are waiting to see if/when a fix can be done. Watch for a reply from a Comcast employee (Their Usernames are always in red text)” Watch for how long? It’s not our job to watch this forum for a resolution. We’re the ones that are paying good money for this service. I'd like the repair trouble ticket number so I can refer to it when I call in please. @ Comcast Jordan or any other Comcast employee: You have nothing? Not even a we're working on it?
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My previous post from another thread. "Re: NO Email! 03-27-201208:56 PM Having the same issue in Minnesota with Windows Live Mail at home and m.comcast.net on my phone. User name or password invalid error. I had the the same thing happen a couple days ago. I was able to restore my email by resetting my password from home. It worked for a few days and then went dead again today. I just reset my password from home again and now it's working but who knows for how long." Had to reset my password for a THIRD time today. I see others are reporting that they are able to access their email via webmail when this happens. That is not the case for me. I'm unable to access comcast.net to even view my account until I do a password reset. As others have stated this is only affecting one of my comcast email accounts but it's my main one of course. If the Comcast Executive Office is aware of the problem and are working on it why is there no sticky thread at the top of this forum stating that? Some communication would be nice.
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