I have noticed that as mellinials graduate and are absorbed into IT and programming departments of industry that the same thing is happening nationwide. There is no customer "care" as with older support personnel. They were consumed by their smart phones and
believed that eveyone else was also. That was where Microsoft Windows 8 came from. It went away and windows 10 works a bit more
like what people actually liked. You'll notice that they are not called programs anymore, just apps. Also, a lot of new cars no longer come with spare tires. Sheeesh. Until the CEO's take over the boardroom again and wait for the kids to grow up and learn a few things, this will continue. Maybe when they get the blue button programmed again you will have Angry Birds pop up on your bigscreen.
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