If this truly is an AMC problem, then Comcast should work with AMC to fix it. Putting the burden on the user seems unacceptable. Yes, we pay for Comcast, but we are the customer of COMCAST. Comcast, in turn, pays AMC (actually quite a lot) for the rights to carry their programming. If the quality of that is subpar, I'd get an engineer with Comcast to call AMC (I'm sure they have a support number) and have them fix it.
I suspect that it is actually NOT an AMC problem, because if it were we would have other providers having this issue. But, by blaming AMC, they don't have to take responsibility for the problem and can push the fix off longer (because I bet this fix is going to cost money).
Comcast, you re-encode AMC to lower the bitrate and picture quality, could your encoder be bad? My money's on that.
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Having the same problem in Minneapolis, MN. Finally after putting up with it for 4 weeks (feels like it's getting worse over time) I called in to complain. Of course, they want to send a tech to my house, but after pointing him to this thread he cancelled the appointment.
I have no idea if anything is being done about it now, but I would suggest EVERYONE having this issue call in. If they want to do a truck roll, let them. Once this costs Comcast enough money in truck rolls, maybe they will acknowledge and fix the issue. What bothers me is that they want to blame local equipment for the problem, but I can replicate this on my Tivo, X1 in the bedroom, iPhone Stream app, iPad Stream app, and tv.xfinity.com. Clearly this is a problem at some headend somewhere (HITS?) when they go to re-encode the stream from what AMC is providing, to the garbage bitrates that save Xfinity bandwidth.
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