I did lose TCM & CMT which is odd because I have the so called sports and entertainment package.
Odds are it was a sports and entertainment package created before those channels were moved there so you get the channels that were in the package at the time you subscribed to it. And I think you are correct, if you called about it, you would get a new sports package that would alter your plan and the older channels would go away.
I have a long list of things Comcast Reps have messed up, including locking out techs, while they were here, from authorizing new cable boxes (called putting my account in "restricted mode"). After following their advice, the account would not unlock, so I figured it out on my own and fixed it. They had put my cell number in with my home number as my main numbers, but put the cell number first when the home number was the one that controlled the account. I deleted the cell number from the main number area and my account was unlocked (unrestricted) so the techs could work. Reps told me the fix was I had to change a password on one of my email accounts. Clueless reps.
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I agree. I have an old plan that costs more, but I leave it alone and do not try to negotiate . Most channels people are complaining about losing, I still get, including Investigation Discovery, WE, WGN, TV Land, and others. I did lose TCM but was forewarned on that one.
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