Promotions have expired and up and away the bill goes again. Trying see what is available online - nope can't do that. Try online chat after finding a way to get to a live person (at least I think she was) and waiting for slow anwsers online... nope she can't help either. Only 2 options I guess, call or visit a store. I know how the call goes slow responses and non answers and holding on the phone for what seems like hours.. nothing gets resolved. Then maybe I will get transfered to someone who actually cares and can help.. then in a year or 2 we do it all again.
I have TV, Internet and Home Secuirty with Xfinity and you would think they actually would care about the level of service provided. Sadly that is NOT the case.
... View more