Had lost authorization on all but local channels. In attempt to resolve home tech visit checked signal and found no problems, at some point cable card became unpaired and will not remotely repair. After some research and based on past problems believe original issue may have been billing code related. Have picked up new cable card but am hesitant to try pairing without contact with someone with cable card expertise.
As a lot of people on this forum I have the usual issue VCT = 0 on my HDHomerun Prime.
I called the phone support who told me if it's green, it means it work on their side.
On the SiliconDust troubleshooting page they say: "If the VCTID is something other than 0 but VCT/VCT Rcvd is 0, this indicates that the CableCARD has been configured incorrectly by the cable provider and is not receiving a channel lineup as a result."
I have no channel, the scan end really fast and say "Channels (0)"
I see a lot of posts on the forum about the issue but it seems to be resolved by Xfinity all the time.
On the phone they told me it's not their fault, that I should not trust internet reading, and that the forum is not accurate, etc...
If anyone has infos on how to fix this issue, let me know.
Here are my info:
CableCARD ID: 000-012-718-781-3
Host ID: 064-321-370-959-2
Card S/N: MA0844CAAG31
eCM MAC: Unknown
Host MAC: 00:18D:32:7B:B4
Host Type: One-way
|OOB Frequency||75.250 MHz|
|OOB Lock||2.048 Mbps|
|Signal Strength||100% (6.4 dBmV)|
|Signal Quality||100% (39.6 d|
Man: Motorola Uptime: 0000 00:11
HW: 0469927002 Boot: 03.25
FW* 06.25 E 06/20/12 10:11
FW 05.23 - --/--/-- --:--:--
Unit Address: 0x0000C212BD
DL State: WAIT VCT MSG 07.17
Left: 0 Rcvd: 0 Rate: 0
Last Error: NONE
OOB Mode: OOB GTC: OOB
Rx RF Freq: 75.25-NT LKC: 75.25N
Tx RF Freq: ---.-- Power: --
RF-OOB Status: IDLE
EMM ID/PID: 1/0x1503
VCTID: 94 OOB Msgs: 296
VCT: 0 OOB-rate: 2
NIT: 10 XAIT: 0
NTT: 10 CVT: 0
STT: 1 EAS: 0
Full Tx: 0 Full Rx: 0
My probleme is fixed.
For all of you who have the same issue here is what happened for me:
If you have this kind of issue, I recommend being patient, and you can call the tech team specialized in cableCARD on (888)824-8988
I hope this will help some of you, I had a lot of troubles to make this thing work so I thought it would be nice to explain a bit once it was fixed.
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Instead via my homerun prime it is 2.0 sound
OTHER Turner network stations like TruTv and TNT are in 5.1, as are all the other channels that I regularly watch (such as any of the ESPN channels, or Fox sports channels), so whats going on with this one?
I can tell because any recordings I do through WMC and opened with Videoredo show 2.0
the channels I mentioned above are 5.1
Cable box output for TBS does show 5.1 - so I have no idea why this would only be an issue through the cable card..
I think someone needs to flip a switch somewhere either nationally or for the Michigan region