All day today, I've been unable to access my Comcast e-mail on my smartphone and via multiple computers. It keeps prompting me for the password each time,
which is correct, then Thunderbird will display a popup: "Alert from firstname.lastname@example.org Pending". This is occurring with all of the e-mail accounts under my account, not just one.
UPDATE 1: Also can't send, Thunderbird displays this:
Sending of the message failed.
The message could not be sent using Outgoing server (SMTP) smtp.comcast.net for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again.
UPDATE 2: After deleting one account and re-adding it, Thunderbird tells me either the username or password is incorrect. Note that I can login to the web mail interface with the same credentials without error.
UPDATE 3: Upon attempting to send e-mail through the smartphone just now, the e-mail app displayed an error that the recipient (one of my other Comcast e-mail addresses) is unavailable.
I can't pay $90+ a month and am looking to keep Comcast service instead of going with another provider. I'm only interested in internet and don't need TV at all. I can't go over $50-$55/month as it is out of my budget. AT&T is doing a $50/month promotion for 75mbps where I live, but I'd rather stay with Comcast if possible. Can anyone help?
I noticed last night the actors bio information only shows DOB and where the were born. Is this a temporary glitch or permanant change?
I apologize if I did not send your remote. I can get that taken care of for you now. Could you please send me a private message with your first and last name and the phone number or account number associated with your account?
Just a heads up, I can't make any promises about the battery life of the remotes. I don't have any control over that.
Comcast has started free speed upgrade for Extreme 150 plan to 250Mbps in Chicago area. I have Tripple play Digital premier 260 and yesterday my plan indicated that download speed up to 250 Mbps but my speed has not change. Chat support went through the routine of restart modem, direct connection to emta and such without any change in speed. Can Comcast tech who monitor this forum help me out.
Funny coincidence...Comcast had a major power black-out throughout the Eastcoast on June, 29th, 2018 that affected cable, internet and television. It was noted by them that a cable line had been cut. Henceforth, July 1st when the cable was repaired the NFL Channel is removed. There is no information via Bill/Letter/TV to inform the customer of the removal. It wasn't learned until a call to Customer's Solutions on 8-18-2018, that the manager stated that the NFL was removed from my package without notification to its customers and that I would have to upgrade to the next package ($15.00 more per mth) to keep the channel. This is a FCC breach of contract and contract violation. The Manager stated that Comcast did not inform it's customers in their billing that they would be removing the NFL Channel from their package.
Ok so I hope I can accurately explain the situation, my frustration level is at a million.
My mother has had comcast for over a year, she has triple play because she loves her landline phone. She had the Comcast modem/router, X1 dvr box and 1 X1 wireless cable box.
She has been trying to cut costs so I looked into getting her her own modem to get rid of the $11 a month rental fee from comcast. I did my research and talked to comcast and they assured me the gateway CM500V would be her best bet and would work with everything.
So yesterday I get the CM500V and nighthawk router connect it and everything works flawless, internet good and fast and voice working perfectly. She called me this morning and said her wireless box wasn’t working, so I come over and trouble shoot and still nothing. I know the wireless box works through her main box because when the guy installed it that is what he told us and whenever the wireless box is having issues we must restart the main box to get the wireless box running.
So I go into gateway setting on the main box and notice its not connected to internet, and only shows the old network names and not the new one from the new router, and I can’t find a way to get into the cable box network settings.
So I call comcast and the lady demands to me that the main box can not and will not connect to the internet, I tell her not only will it but I am looking at the gateway screen as we speak. She says absolutely not and also says I am wrong about the wireless box running through the main box and that the wireless box just won’t work with my router.
Does anyone have a solution as to how to reset network stuff on my cable box or how to get the wireless box to work on its own? I am at my wits end. Sorry for the long post…
Getting the incorrect code error for Galaxy s9.
Hello ntjaga, I can assist you with getting the correct unlock code for your phone. Please send me a private message with your full name, and account number by clicking on my name (ComcastAmir) and then "private message me".
I used to have the X1 (1080P) cable box for many years and never experienced any audio problems.
Two weeks ago I received the XG1v4 4K box.
The audio volume is MUCH lower than the old cable box. I have to crank up the volume on my TV to 60-70% to have normal audio volume.
The same thing happens when I connect the cable box to my AV receiver.
I tried changing all possible audio settings (Stereo, 5.1, expert mode, etc.), but nothing worked.
When I hook up my old cable box, the audio is normal. So it is not my TV's fault.
I contacted Xfinity, but neither ther tier-1 or tier-2 support found a solution.
I received a replacement XG1v4 4K box yesterday, but same problem persists.
Does anyone experience the same problem?
Or did someone manage to overcome this problem?
Any help is appreciated! Thanks!
Hi everyone. The reported behavior is working as intended. For XG1v4 we have implemented a feature that maintains a more consistent volume across different delivery methods (live TV, on-demand, etc.). This results in a lower output compared to XG1v1 and XG1v3 since these platforms don't currently have the feature deployed. For those that upgrade from an XG1v1/XG1v3 to an XG1v4, you may notice the volume difference, especially comparing back to back.
This feature is currently deployed on XG1v4, Xi devices and XG2v2 and the HDMI audio output on all of these devices is equivelant.
Contacted Xfinity Mobile in April/May to check on reward.
The 4-6 weeks’ time frame is not always exact which is why we have such a a big time frame to expect the card to arrive. It can take up to 6 weeks but in most cases it won't take the full time. I know you would like to get this sooner but we must wait on the process. Feel free to reach back out to me if you need anything else.