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xFi Pods

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Frequent Visitor

xFi Pods

Hello,

 

I need some range extenders so I went to the Xfinity store to purchase a 3 pack of the xFi Pods. The sales representative told me that I did not have the required Gateway and needed to upgrade my system. I checked the requirements for thexFi Pods and my Gateway is in fact listed as compatible. I don't know, maybe the sales representative knows something other than what is stated on the Xfinity website so I did not purchase the xFi Pods and I am most certainly not going to upgrade my system.

 

I have an ARRIS Group, Inc. TG1682G, Revision 8.0 Gateway.  Is it or isn't it going to work with the xFi Pods? What range extenders do you recommend if they don't? I need WiFi in my basement and I do not want to use another router and Bridge mode as the other people in my house can't even figure out the remote controls.

 

Thank you.

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Expert

Re: xFi Pods

It says that it is Xfi eligible here;

 

https://www.xfinity.com/support/articles/broadband-gateways-userguides



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Frequent Visitor

Re: xFi Pods

I saw that before I went in to the Xfinity store. They insisted that the pods would not work with my router. I didn't know if they knew something that wasn't public information.

 

Thanks though.

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Silver Problem Solver

Re: xFi Pods

https://www.xfinity.com/support/articles/xfinity-xfi-overview

 

https://www.xfinity.com/support/articles/xfi-pods-faqs


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Frequent Visitor

Re: xFi Pods

 

 

I would go to a Xfi store and ask if your ARRIS router qualifies for a  (no charge upgrade) and then purchase the thre XOPD kit at $119 , might be better than trying the Eero or Orbie route which can cost more and you have to disable the Xfi router functionality.

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Expert

Re: xFi Pods


@xf1 wrote:

Hello,

 

I need some range extenders so I went to the Xfinity store to purchase a 3 pack of the xFi Pods. The sales representative told me that I did not have the required Gateway and needed to upgrade my system. I checked the requirements for thexFi Pods and my Gateway is in fact listed as compatible. I don't know, maybe the sales representative knows something other than what is stated on the Xfinity website so I did not purchase the xFi Pods and I am most certainly not going to upgrade my system.

 

I have an ARRIS Group, Inc. TG1682G, Revision 8.0 Gateway.  Is it or isn't it going to work with the xFi Pods? What range extenders do you recommend if they don't? I need WiFi in my basement and I do not want to use another router and Bridge mode as the other people in my house can't even figure out the remote controls.

 

Thank you.


A properly functioning LAN shouldn't require that people need to tinker with it. It should just work. 

 

That said, depending on your internet speed, you can either:

 

  1. Purchase the xFi Pods anyway, since as pointed out, your gateway is xFi capable. If your basement is in a really bad area, however, even xFi Pods may not provide the necessary signal strength to reach devices in your basement.  In that case....
  2. If you are able to string an Ethernet cable to the basement, you can get a cheapo router and set it up as a Wireless Access Point only, with the same SSID as your XB3 gateway so people don't have to change their networks when they go upstairs. This also has the advantage of enabing Ethernet connections if faster, more consistent connections are needed. If you can't use Ethernet....
  3. Use Powerline Adapters. They use your home's electrical wiring to communicate between different nodes. 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!