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us/ds on modem/router is blinking

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us/ds on modem/router is blinking

can anyone tell me if on there modem/router the us/ds is blinking mostly in the evening?  is this normal?


Re: us/ds on modem/router is blinking

Nope, it's not normal. It means your modem is losing connection and then reconnecting. 


Start here: troubleshooting guide. If you still need help, please post your equipment details (make/model of your modem/gateway/router) and a screenshot of your signal levels and your error/event log. Or if you aren't technically inclined, we can ask an employee to set you up with a service call. 

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