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update software for cable modem

New Poster

update software for cable modem

I have an Arris Cable Modem model CM820.  Do I need to update the driver software for this modem or is that a push that Xfinity does automatically?  Thanks for any comments.

Diamond Problem Solver

Re: update software for cable modem

An end user can't do it. The Comcast system pushes firmware updates to cable modems automatically. You just may need to power-cycle / re-boot it to help pull it.

New Poster

Re: update software for cable modem

Thanks a bunch...that's what I thought and I did do a reboot just in case.

Diamond Problem Solver

Re: update software for cable modem

Quite welcome !