not getting 1gbps down. tried all the troubleshooting and the chat and phone calls. Only getting max 600mbps while wired directly to modem. support said modem looks good. not sure what to do next. any help? thanks
I can help look into your account and see if something on that side is causing the issue.
Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.