I have a triple play and I am wondering can I keep my TM822G for phone and buy a new modem wifi for internet. If so what do I need to do to set this up. Splitter suggestion I was considering a Asus CM-32. Any potential issues with this setup?
You shouldn't have an issue. However, I would stay away from it because it has the flawed Intel Puma chipset. What speed tier are you subscribed to?
I bought a Netgear CM700 and attempted to have a seperate internet modem and phone modem however Comcast informed me that my level of service only allowed one device to be registered.
I was highly disappointed and will need to return the CM-700 and purchase a new all in one unit. Anyone attemping to do this please contact Comcast before buying anything to confirm if your level of service can support two devices on the network. It would be nice in the future if Comcast offered a eMTA device only for a low cost to allow triple play customers be able to buy more product offerings.
My new gateway is a Motorola MT7711 from Amazon.
mmuscat01 -- Thank you for using the Xfinity Forums for your question. Were you able to get this issue resolved?
New Motorola Gateway is working great. I would really recommend it. Can Comcast do something to help offset the cost of the new Gateway if a reguar modem would have worked as I was given inaccurate information from my tech..
mmuscat01, I'm glad to hear that the new modem is working great! To discuss billing, please send me a PM with your first and last name.
To send me a Private Message, please click my name “ComcastAlly” and click “send a message.”