I am a new Comcast home internet customer and use my own equipment. Several days ago I recieved a self-install kit which only includes 'coaxial cable' and documents of 'instructions, privacy etc'. Is it normal?
Well they always used to include a long coax, a short coax, (with easy screw on ends) a two way splitter and some cable clips. I found it adequate for spares, even if I didn't need it. Last time I got one it was $10. May have gone up now.
Oh and there was a neat xfinity cable tie.
I did go through a few modems at one stage, with each one they sent a SIK. I took one back to the local office and got refunded the $10 !