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recurrent internet outages

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recurrent internet outages

Every day, usually at night, I lose internet service, sometimes for a few minutes, sometimes for hours.  Comcast has run new cable, swapped out gateways, done all the obvious fixes but nothing seem to help.  Any ideas?

Diamond Problem Solver

Re: recurrent internet outages

Hi 1201SLD -- The links provided by EG are very helpful in resolving any connection issues. Were you able to give those troubleshooting steps a try? I'm checking in to see if you're still having connection issues after trying those steps.