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printer will not print, but seems to be connected

New Poster

printer will not print, but seems to be connected

I have not been able to print since I switched from ATT Uverse to xfinity. I have tried everything from reinstall printer to reset printer to factory settings. Can anyone help me?

Expert

Re: printer will not print, but seems to be connected

Are you trying to connect via a hardwired or a WiFi connection ? If you have one, have you tried using the setup / installation disk that typically comes with printers ?

New Poster

Re: printer will not print, but seems to be connected

I would need to know your Operating System, the make and model of your router and the make and model of your printer for starters.

As was also mentioned, wifi or wired?

 

Expert

Re: printer will not print, but seems to be connected

NM.....