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modem entry

New Poster

modem entry

Hi all-  I have managed to lock myself out of my router.  Attempts have caused total lockout.  How do I retrieve my user name and password or reset them to default.

Expert

Re: modem entry

You need to do a factory reset. How you do that varies by make/model. Most Comcast devices can be reset by inserting a paper clip or similar device into a small hole located on the back of the device. Hold the button for 30 seconds. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.