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internet speed

New Poster

internet speed

I am supposed to be getting 1 gig of download speed and im lucky to get 9 - 20mbps. upload is 50 one minute, 6 the next.  The problem is that comcast has no competition in my area. They keep sending "techs" lol, but its not funny. They wont consider the real problems because it would be expensive.  I have a business with thousands of emails that I hate to lose but maybe phone internet is all thats left. Ive given up hope that xfinity will ever come through. 

Expert

Re: internet speed

Start here if you wish;


https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474

 

Post the requested info from here;


https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m...



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Official Employee

Re: internet speed

Hi,  shuttrmn. If you can post the information that EG requested, we would be happy to help you out. Thanks!


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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