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internet service needed to be activated daily

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internet service needed to be activated daily

Hi, 

 

I've started using Xfinity internet service since Aug 9 and am having some issues as the activation page keeps popping up everyday -- probably after midnight.  It seems like I am not the only one who has this problem ([1] [2] [3] [4] [5]). Please let me know how to solve this problem.

 

Thanks.

Expert

Re: internet service needed to be activated daily

Try calling 1-800-comcast and ask a rep to completely remove the modem from your account and to "re-provision" it from scratch. Also ask them to confirm that the provisioning and account data in their database is correct and complete.



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