Start here:troubleshooting guide. If you still need help, please post your equipment details (make/model of your modem/gateway/router) and a screenshot of your signal levels and your error/event log. Thank you!
The Forums stick this horrible banner after all my posts automatically. I'm sorry.
I am not a Comcast Employee. I am just a customer, volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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