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internet ip address

New Poster

internet ip address

for some reason comcast keeps changing my ip address. my remote camera system in my house is tied to my internet. when the ip address changes i have to call my camera provider for a service call to link my camera system back to the internet. i have had two service calls,which are expensive,in the last month. i need a permanent ip address. Can you help?

Diamond Problem Solver

Re: internet ip address

Only a Business Class account can get static public / WAN IP addresses assigned. Perhaps a dynamic DNS service may be a solution for you ? You can Goggle for info.

Official Employee

Re: internet ip address

Thanks EG, you are correct, only Business Class accounts are allowed to purchase a static IP. 

 

Hi @ron211. If you need a permanent IP, please consider upgrading your residential service to Business Class.