Is this with a WiFi connection ? If so, for a test, does a computer hardwired directly to the router / gateway device with an ethernet cable have the same problem ?
Greetings, avatar_aviation! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear you are having issues with your internet connection. Have you attempted what EG suggested as of yet? If you still need assistance feel free to send me a PM with your first and last name so I may further assist you.
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Hello, avatar_aviation. We have not heard back from you. If you still need assistance, please feel free to start a new public thread.