I have magic jack for home phone service. It works fine if I use it plugged directly into the usb port on my pc but I don't leave my pc on all the time. When I use the supplied ethernet cord and adapter to be used with the modem I get "error 1 check internet connection". Is there a setting I need to change in the modem to allow magic jack to work so I can have phone access when my pc is off?
Verify the functionality of the port by plugging in another device such as a laptop.