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eWelink (Sonoff Basic)

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eWelink (Sonoff Basic)

eWelink (Sonoff Basic) can't pair with the xFi Gateway, constantly says it only works with 2.4 Ghz wifi even though both 2.4 and 5 are on. Anyone get this to work?

Accepted Solutions
Expert

Re: eWelink (Sonoff Basic)

Hi @dlbrummels

Try this: Log into your device and change the name of one of the networks. Doesn't matter if it's the 2.4GHz or the 5GHz network. Then try connecting to the 2.4GHz network. 



"Keepin' it clean since '09"
I am not a Comcast employee, just a moderator.

All Replies
Expert

Re: eWelink (Sonoff Basic)

Hi @dlbrummels

Try this: Log into your device and change the name of one of the networks. Doesn't matter if it's the 2.4GHz or the 5GHz network. Then try connecting to the 2.4GHz network. 



"Keepin' it clean since '09"
I am not a Comcast employee, just a moderator.
New Poster

Re: eWelink (Sonoff Basic)

it worked fine.  Thank you !

Expert

Re: eWelink (Sonoff Basic)

Awesome! 



"Keepin' it clean since '09"
I am not a Comcast employee, just a moderator.