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Xfinity globe

connection problem

New Poster

connection problem

There seems to be an internet connection even after have reset the modem. It continue to say, Try Later.

Expert

Re: connection problem

What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?

Is this a WiFi connection ?