Community Forum

cameras

donaldmerrell
New Poster

cameras

BLINK cameras are asking me to ask yall to NAME one of the lines in my house either the 2.4 or the 5g line so they can hook up my units

EG
Expert

Re: cameras

Is this your issue ?

 

The two WiFi bands have recently been combined into one with the Comcast gateway devices. Some devices get confused and don't know how to see / talk to combined bands.


If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;


https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi


Associate the devices with the 2.4 or the 5.0 (whichever one  works) band's SSID (broadcast name) and password.



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