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battery back up

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battery back up

new 1gig modem does it come with battery back up for voice support

 

Silver Problem Solver

Re: battery back up

Found this:

https://forums.xfinity.com/t5/Home-Phone-Service-Equipment/XB6-technicolor-gateway-Backup-battery-av...

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Expert

Re: battery back up


@gavinbr wrote:

new 1gig modem does it come with battery back up for voice support


Another option would be to use an  Uninterruptible Power Supply (UPS). They are better anyway !



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Official Employee

Re: battery back up

Hi @gavinbr

 

Welcome to the Xfinity Forums! Yes, we do offer back u batteries for your modem. The link provided by @RobertWy provides more information about the backup battery and how to receive one. Once you click on this link, at the top of the thread, click on "Go To Best Answer" which was provided by @ComcastBecker. If you need any more assistance, let us know. I hope this helps.   


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Expert

Re: battery back up


@EG wrote:

@gavinbr wrote:

new 1gig modem does it come with battery back up for voice support


Another option would be to use an  Uninterruptible Power Supply (UPS). They are better anyway !


This. I have one for my modem and router. Not only does it protect the voice part, but the internet part as well. 


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Official Employee

Re: battery back up

Hello, gavinbr. 

 

I wanted to reach out and touch base before closing out your post. 

 

Did you have any other questions? 


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