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bad internet

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bad internet

Hi, there
I have a problem already one week with my internet. Everyday it brake for 1-2 hours. Why? 

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Re: bad internet


@stoyanov wrote:

Hi, there
I have a problem already one week with my internet. Everyday it brake for 1-2 hours. Why? 


https://forums.xfinity.com/t5/Your-Home-Network/Xfinity-Internet-Connection-Troubleshooting-Tips/m-p...


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Expert

Re: bad internet

What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?

Is this a WiFi connection ?



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