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FWIW, one should be careful if buying used modems on sites like eBay. Many times they wind up being listed in Comcast's database as having been stolen / unreturned and they won't provision them for service. To be safe, buy only brand new modems in their original packaging from reputable retailers.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
