<Edited>. I bought my own higher end modems so I don’t have to pay their $13/month rental fees. However, Cable companies are the only ones that can actually update the firmware on the modem. Yet they refuse and claim they can’t update self owned modems. <Edited>
Solved! Go to Solution.
Happens automatically. The manufacturer develops the fimware, Comcast test it, then roll it out. Nothing the end user needs to do.
A couple of questions:
What makes you think you need a firmware update?
What make/model device?
Does it connect at all?
Is it new or used?
Wanted a different one, SB6183, but it had that puma 6 chip, and didn’t want too deal with the disconnect/latency problems that chip is known for
FWIW, the SB 6183 does not have the Puma 6 chipset...
I know for a fact that this is not true. I've actually seen the firmware get updated and the firmware version number change on my cable modem purchased from Amazon. So, untrue.
Marked "solved", dead thread now being closed.