Hello bruh2, thank you for creating a post. I can certainly assist you with getting this problem resolved. First, can you tell me if you're using the Xfinity Wi-Fi app to get connected? Are you using your credentials for your home services to connect or are you using a Wi-Fi prepaid pass?
Hi bruh2, I don't see a private message or a reply back from you here so I will close this thread as completed. Feel free to create another post if you require further assistance, have a good day.