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Xfi wifi keeps dropping for months

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Xfi wifi keeps dropping for months

It’s been very frustrating. My wifi keeps dropping signal throughout the day on different devices. One of them is wired. After a while it starts up again. It’s been random. When I call or chat with expert it doesn’t happen. It’s not like I can talk to someone immediately anyway. I have to press several buttons and wait over 10-15 min each time. It’s ridiculous. I’ve tried the usual - restarting, changing ssid, etc. I’m an IT guy so I know this shouldn’t happen. In the meantime, xfinity keeps raising their rates.
Expert

Re: Xfi wifi keeps dropping for months

It's not that clear. Are you saying that the wired one drops at the same time as well ?

 

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Connection-Troubleshooting-Tips/m-p/1253575#M94474

 

Post the requested info from here;


https://forums.xfinity.com/t5/Your-Home-Network/Information-Requested-for-Connection-Related-Posts/m...



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