My son's xbox automatically creates a new Xbox name. I have tried pausing over 20 xbox device names. When I go into the room the device continues.
1) I have reset my internet. Did not work
2) I have changed my passcode (caused me to reset all my devices). Did not work. (and he does not know the passcode).
3) I have manually paused the Xbox with the green dot. The xbox continues on my main internet. I know because I have asked him to show me which network the Xbox shows its operating under.
Please help so that I could create xbox pause limits.