Looking for direction on getting my X5001 modem to hand my firewall a direct WAN IP but also keep the MOCA functionality since this modem requires MOCA to drive TVs from what I understand. Just had service installed today, coming from Charter. We tried turning on bridge mode but it completely broke the TV and we couldn't seem to even reset the X5001. Thoughts/Solutions? I have my own Firewall/Switch/AP and just want to hand my firewall a WAN as well as keep MOCA active for the TV functionality.
I'm not 100 percent certain but I believe that I saw a Comcast employee recently write a reply to a customer stating that that device can NOT be in "bridge mode" if you want the MoCA feature to be able to function. Can anyone confirm ?
This is the behavior I saw today with the x5001 (fiber epon modem). Turned on bridged mode, broke TV. Then we couldn't reset it to factory, install tech had to just install another x5001. Felt bad. We also have the home phone too (triple play on fiber essentially with 1 MOCA Coax TV). I'm concerned about making changes now hence my post here for advice to accomplish my goal.
Was thinking they're could be an outside the box solution here with either additional equipment or another cable split/run to support the MOCA device while running the modem in Bridge mode.
Appreciate the help here. So the TV is powered by a MoCA device Comcast installed yesterday that goes into the X5001 coax port to the MoCA device Coax port, and shows up in my Xfinity login as this.