Community Forum

X5001 Gateway Manual and other questions

Frequent Visitor

X5001 Gateway Manual and other questions

I find download links to manuals for most of the current Comcast equipment, but not the X5001 gateway.  Anyone got a user guide or manual (not the installation guide)?

 

Also wondering why the X5001 has connections for MOCA and phone.  Thought TV, phone and internet were all coming on fiber.  Guess not.

Official Employee

Re: X5001 Gateway Manual and other questions

Moca through the gateway is how the X1 platform communicates to its wireless boxes. The phone is for actual phone service, those ports are outgoing not an incoming phone line.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Frequent Visitor

Re: X5001 Gateway Manual and other questions

Thanks, Andrew, but I'm confused.  MOCA is on coaxial, and is an imput to the X5001.  The Xi5 boxes are wireless, and can hardly communicate via MOCA.  You did not answer my question about a manual.