Re: Wireless Access Point - Xfinity Help and Support Forums

CSRHumes · ‎09-22-2019

I’m trying to get wireless coverage in my backyard, and want to be able to set up an xfinity wireless cable box in that same area. Is it possible to run network cable from my xFi gateway to a switch, and then connect an aftermarket outdoor access point to that switch? Will the wireless xfinity box be able to connect?

Thanks for any help on this.

darkangelic · ‎09-23-2019

I had a similar setup for a while and it worked perfectly. (xFi Gateway --> Netgear GS208 switch --> Apple Airport Extreme 6th gen in AP (Bridge) Mode.)

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!

CSRHumes · ‎09-23-2019

Thanks. So dumb question here as I am really a noob when it comes to networking: Will the AP broadcast as the xfinity wireless network (I assume thats what bridge mode is)? Will there be any issue trying to connect the wireless cable box?

CCAndrew · ‎09-23-2019

You can’t use a wireless box while your modem is in bridge mode. Use the Xfinity Stream app on a Roku instead.

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!

EG · ‎09-23-2019

@CSRHumes wrote:

(I assume thats what bridge mode is)? Will there be any issue trying to connect the wireless cable box?

Bridge mode is a toggleable feature that turns a combo cable modem / router gateway device (all-in-one) in to a straight / plain vanilla cable modem (no routing or WiFi features).

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!

CSRHumes · ‎09-24-2019

@CCAndrew wrote:
You can’t use a wireless box while your modem is in bridge mode. Use the Xfinity Stream app on a Roku instead.

Understood. I don't plan plan on putting the xfinity modem in bridge mode. My main question is, if I run an aftermarket wireless access point that will be wired to a switch, that is wired to the xfinity gateway, will the xfinity wireless cable box be able to use the signal from the wireless access point? All I want the access point to do is broadcast the same signal the gateway broadcasts. Again, I'm terribly new to all this and wanted to invesitgate before I purchase any hardware.

CSRHumes · ‎09-24-2019

@EG wrote:

@CSRHumes wrote:

(I assume thats what bridge mode is)? Will there be any issue trying to connect the wireless cable box?

Bridge mode is a togglable feature that turns a combo cable modem / router gateway device (all-in-one) in to a straight / plain vanilla cable modem (no routing or WiFi features).

I think I understand that part now. So my main question is will the xfinity wireless box work on a signal broadcast via an aftermarket wireless access point? I plan to wire the gateway to a switch, then wire the switch to the access point. Ultimately, I want the access point to broadcast the same signal the gateway would broadcast.