EDIT****** I made a mistake, the internet is actually only coming from our owned modem, the other modem is only for the voice only. I thought my laptop was connecting to some other network and I got confused.
I'm having the tech come by for install and we already have a newer line running to our house. I forget what the name of that type of line is but it's a fat line about the size of your pinky in thickness.
We already get great speeds of 180mbps on our Blast! plan (which is more than what we're provisioned for).
The line comes into our house and goes to a splitter. The rest of the lines go through the walls. We two modems which both get internet and one get voice as well (rental). Will it continue to work like this? If not can the tech run ethernet cable for us as part of the installation?
Does the line for gigabit have to run directly to the modem?
Comcast allows 2 modems under certain circumstances. An example of this is when one of the modems is for voice. In our case both modems also provide internet. We don't abuse the internet bandwidth and they've never said anything to us about it. Both modems count toward the bandwidth limit of 1024 Gigabytes/month.
I have already changed out one of them modems to the Motorla SB8600 and of course the tech will bring the XB6 modem which will do the voice as well. I'm hoping both will get internet otherwise it will be a big inconvience for us trying to get internet on both floors. The way the last tech set it up was perfect.
This is correct, I asked customer service and I was wrong, we are only getting internet from our owned modem. The other modem is doing voice only.