I have an access pass for wifipublic hotspot access but I am having IPv4 issues
Sometimes when I have internet access, some websites are inaccessible to me. For example, I might be watching a video on Youtube.com, but if I try to go to google.com, I get a "cannot resolve domain" error. And sometimes even if I am browsing a site, images won't load because the image hosting website can't be accessed even though the site I am browsing is accessible. Sometimes when this error happens, I can't access xfinity website for this reason.
Viewing my connection properties confirms that I have IPv6 connectivity, but not IPv4
Hi steadyr, please reach out to our Wifi on Demand team by calling call 1-866-489-0919 (24/7 line) and they will be able to look into this further for you.
Hi steadyr, I haven't heard from you but please reach back out if you still need assistance.