Had a nearby Lightning strike which blew out 2 tvs, cable boxes etc. Trying to put the pieces back together. My Comcast Modem shows I am getting internet, but the modem across the house, which was my Wifi hub, shows the network, but will not connect. I bought a new router and the beginnings of a mesh network, but still having the same problem. Do I need comcast to come out? Thanks!
If the TVs and cable boxes took a hit, most likely the Modem also did.
Does the wired connections work? May want to try resetting and reentering the settings of the modem/router prior to calling Comcast.