Community Forum

Wifi not working

New Poster

Wifi not working

Had a nearby Lightning strike which blew out 2 tvs, cable boxes etc.  Trying to put the pieces back together.  My Comcast Modem shows I am getting internet, but the modem across the house, which was my Wifi hub, shows the network, but will not connect.  I bought a new router and the beginnings of a mesh network, but still having the same problem.  Do I need comcast to come out?  Thanks!



Re: Wifi not working

If the TVs and cable boxes took a hit, most likely the Modem also did. 

Does the wired connections work? May want to try resetting and reentering the settings of the modem/router prior to calling Comcast.