Mobile-Informed, if you have an XFINITY Mobile customer, your device will automatically connect to XFINITY and xfinitywifi hotspots when wifi is available and activated. Your device will prioritize which wiFi networks are the strongest and connect to those first.
XFINITY is a secured free network hotspot.
Mobile-Informed, thanks for clarifying. How did you disable the XFINITY Hotspot connections exactly? Do you mean you had the device forget the network in your network settings?
I'd be happy to check your home wiFi signal levels to make sure they are within specifications if you send me a private message with your full name.
I turned off the feature (tab) that lets you connect to xfinity free hot spots on the wifi settings. I disabled all xfinity settings, signed out of xfinity apps. Turned off data in background of xfinity apps. I have reset my phone twice. I have also forgotten the the ssid. I have done everything I can to stop the connection to the free xfinity WiFi. It will still randomly connect.
I know my wifi is fine. I know how to configure my router for best signal, channel. I have no problem with other devices.
Seriously thinking about changing my account to a different provider.
Mobile-Informed, I see thanks for those details. I'd hate to have you leave us. What device are you using?
I have 2 Android's and they both do the same thing. I have one lower end and one high end. I think I will have to get a WiFi ruler app. Really terrible that I have to download a app to get these phone's to stay on my wifi.
Mobile-Informed, OK. Are the androids XFINITY Mobile devices?
Got it. Have you reached out to XFINITY Mobile yet regarding this issue? If this feature can't be disabled via backend provisioning, we may be able to replace the device altogether via the device warranty.